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Advice on Taking SAFe Certification Exams and retaining classroom learning

It may not feel like it, but SAFe Certification exams are not designed to trick you! That said, they can be tricky, so I thought I would share some advice to help you maximise your chances of passing the first time.

Before the class

Do the pre-work

Your instructors should send you the recommended pre-reading before the start of the class. We usually send this out 2 weeks before the first day of class. If you didn’t receive this from your instructor, ask for it! It is important that you do the reading. Especially if you are new to SAFe (or Agile).
 
Reading material before taking a training class is an example of “priming”. According to Training From the Back of the Room thought leader Sharon Bowman: “Neuroscientific studies have shown that the human brain will accept new information more readily when it has been “primed” beforehand, that is, when it has been introduced to some of the information in informal, non-threatening ways before the more formal instruction takes place.”
 
If you are new to SAFe (or Agile), we also recommend completing the eLearning modules on SAFe Studio. The topics offered include:
  • Agile Basics
  • What Is SAFe
  • Lean-Agile Mindset
  • SAFe Core Values
  • SAFe Lean-Agile Principles

Your instructors should provide you with access to this before class.

Get a good night’s sleep 

Contrary to popular belief, the brain does not rest when we sleep, well, not much anyway. Instead, it is processing information, i.e. learning. While scientists are still learning how sleep works, the data are clear: there is a strong link between sufficient sleep and the retention of learning.

During the class

Remove distractions

There are innumerable studies that illustrate how distractions impede learning. While there are always exceptions, try to minimise distractions while in class. Close all of your email apps, turn off your phone, and if working from home, close the office door if you can. As much as you might think it can, your brain cannot multitask. Not convinced? Just think about the studies on using your phone when driving - it is the equivalent of driving when drunk.

Move around on breaks

In Brain Rules: 12 Principles for Surviving and Thriving at Work, Home and School, John Medina says, “Physical activity is cognitive candy.”  The instructor for your class should tell you how breaks will be managed; what the frequency will be, how long, etc.  Take advantage of them!  Movement increases oxygen to the brain. The more you sit, the lower the level of oxygen in your brain and the more difficult it will be to learn.

Participate in class activities

Many years ago, I went on a Coaching Agile Teams course led by Lyssa Adkins and Michael Spayd. In that class, Michael shared the 10-24-7 rule with us. The rule says “that in order to get information to go from short-term memory to long-term memory, a new concept must be practised within 10 minutes of learning, again within 24 hours and then again within 7 days.” In a classroom setting, the activities we use when explaining a concept are an application of the “10-minute” part of the rule.
 
Confucius quote

After the class

The SAFe Certification Rules

You have 60 days to take the exam post the class. The exam is online and multiple-choice. The exam is time-boxed to either 90 or 120 minutes depending on the certification. You should check the specifics for your course in the SAFe Exam Study Guides

For Foundational courses, two exam attempts are included. For Advanced and Expert classes, only one attempt is included. For additional attempts, a fee will be payable to Scaled Agile, Inc.

Before you can sit the exam, you may need to complete a few steps in SAFe Studio first. These vary by course. The mandatory ones are marked with a red asterisk, so work through anything marked with a * before you try to launch the exam.

Apply what you have learnt

Practising what you have learnt is an excellent way to improve both retention and understanding. To quote Scaled Agile, Inc. “It’s more than being book smart. Scaled Agile exams test specific knowledge, skill, experience, and attitudes related to each SAFe job role.”

Study for the exam

Most Scaled Agile exams are deliberately designed in such a way that you need to both take the class and read a number of Framework articles in SAFe Studio. Therefore, not doing the reading is a recipe for failure. Your study regime should include reviewing the course materials, the suggested readings in the study guide and taking the practice exam. 
 
The practice exams are designed to be indicative of the actual exam with respect to the balance of questions across subject areas. They also provide you with results to help you focus your study efforts to improve. Some folks find the practice exam easier than the real thing; others find it harder, so treat your score as a guide, not a guarantee. The pass mark varies by course, somewhere between 71% and 83%, so check your study guide for the exact figure. If you are scraping a pass on the practice exam, do more study before you sit the real one. If you are landing comfortably above the pass mark for your course, you can go in with confidence.
 
One word of warning: the practice exam repeats. Take it three or four times, and you will start memorising the questions rather than learning SAFe. Use it to find your gaps, then move on.

Studying for the exam within 7 days of the class will increase your retention of the material, as per the 10-24-7 rule mentioned above.

Ask yourself - “What would Dean do?”

Be cognizant of the differences between the courseware and classroom conversation. Good SAFe instructors will provide you with a multitude of examples, illustrations, and stories drawn from their experience. You will likely also hear stories from other members of the class about how SAFe is applied in their organisations.  While this will certainly aid you with the practicalities of applying SAFe, the exams are based on the material in the coursework and on the Scaled Agile website.

If all else fails, just ask yourself: What would Dean Leffingwell do?

Take the exam within 10 days

Scaled Agile, Inc. has indicated that its internal data show that if you take the exam within 10 days of the class, you are more likely to pass.

Focus while sitting the certification exam

All Scaled Agile certification exams are timeboxed. Once the timebox begins, you cannot stop or pause it. So find yourself a quiet space in which to sit, away from family, pets and housemates and make sure you have a good strong internet connection. Then focus. Read the question carefully. It is easy to make silly mistakes when you skim-read specific terms like "portfolio” and “product”.

Two practical tips for the exam itself. First, answer every question. Unanswered questions are marked incorrect, so put something down even when you are unsure. Second, when you are unsure, pick the most correct answer. If they all look wrong, pick the most correct one. If they all look right, pick the most correct one.
________
 
However you choose to prepare, best of luck on your exam. When you pass, remember to claim your digital badge and update your LinkedIn profile. You may also like to drop your instructor a note as Scaled Agile does not share specific student results with instructors. I know that we enjoy hearing from students when they pass their exams, so that we can help them celebrate their success. 

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Updated
- February 2024 to reflect SAFe 6.0 updates.
- June 2026 to reflect changes to the Scaled Agile exam approach