AI-Native Foundations Thinking and working differently in the age of AI - a practical AI course for professionals

AI is everywhere. Using it well at work is harder than it looks.

Between the hype, headlines, and a flood of tools, most organisations are stuck experimenting. People try AI here and there, but it rarely changes how work actually gets done.

There's often:

• no shared language for talking about AI
• no clear guardrails for safe, responsible use
• no practical way to decide what's worth using AI for, and what isn't

That's where most AI training falls short. It focuses on tools or concepts, but not on how to redesign real work inside real organisational constraints.

AI-Native Foundations exists to close that gap.

This course is for professionals who need to use AI well at work, whether it's part of your role already or you can see it heading your way.

You don't need to be technical. If AI is already showing up in your work, or you're being asked to make sense of it, apply it responsibly, or explain it to others, this course is designed for you.

You'll get the most value if you're responsible for improving how work gets done, including people in roles such as:

• HR and people teams shaping safe-use policies, learning, hiring, or workforce workflows
• Finance professionals using AI for reporting, analysis, approvals, forecasting, or controls
• Customer support and service roles redesigning service processes or response models
• Operations, enablement, or change roles creating standards, playbooks, and guardrails
• Product and delivery professionals integrating AI into value streams without breaking what already works
• Managers and team leads turning AI ambition into practical outcomes

No technical background required.

After completing AI-Native Foundations, you'll be able to:

• explain AI concepts clearly to colleagues, stakeholders, and technical teams using shared, plain-English language
• identify where AI will genuinely add value in your role, and where it won't
• redesign a real workflow to improve speed, quality, or consistency
• apply practical guardrails for safe and responsible AI use, reducing brand, compliance, and reputational risk
• make deliberate decisions about how AI is used, rather than chasing tools or trends
• take a concrete next step after the course, supported by a first-30-days activation plan and a clear path to scaling what works

This is not a tools demo or a slide-heavy course. Across two days, you'll work on:

• a real workflow from your own context, redesigned using the right AI approach
• a one-page, organisation-ready business brief outlining value, guardrails, success measures, and a low-risk first step
• practical AI scenarios covering LLMs, prompting, RAG, and agents in plain English
• the 7 AI-Native Success Factors, applied to real work so adoption sticks

You'll spend your time applying ideas, testing assumptions, and making decisions you can carry back into your organisation.

AI-Native Foundations is created by Scaled Agile, designed to help organisations build shared AI fluency and adopt AI responsibly as part of everyday work.

Pretty Agile was one of the first AI-Native partners globally and the first in APAC, hand-picked by Scaled Agile to deliver AI-Native training in Australia and New Zealand.

We deliver the course with a focus on application, not demonstration. Participants work with real workflows from their own organisations, using whichever AI tools are available or approved in their environment. The emphasis is on building judgement about where and how to use AI, not on learning a specific platform.

What Pretty Agile brings to the delivery:

• trainers who use AI daily in consulting and enterprise delivery, not trainers reading slides
• practical fluency across ChatGPT, Claude, Copilot, Gemini, and other tools, so facilitation adapts to whatever your team actually uses
• facilitation designed to force application to your own organisation, not hypothetical scenarios
• Australian and New Zealand enterprise context applied throughout, including risk, governance, and procurement realities
• outcomes from our AI-Native Foundations classes are featured on Scaled Agile's global AI-Native page

Designed by Scaled Agile. Delivered by Pretty Agile. Focused on helping organisations use AI deliberately, safely, and well.

Across two hands-on days, you'll learn how to work AI-Native: using AI responsibly, designing better workflows, and turning experimentation into practical impact.

Day 1: Understand what's changing and how AI actually works

AI-Native thinking (EDGE) Understand the four forces reshaping work (Exponential, Disruptive, Generative, Emergent) and what it means to work AI-Native in real organisational contexts.

AI basics in plain English Learn how GenAI works and what it can and can't do. Covers LLMs, prompting, safe use, RAG, and intelligent agents without requiring a technical background.

Day 2: Make it stick, redesign real work, and drive momentum

The 7 AI-Native Success Factors Learn what makes adoption stick: upskilling, context, workflow integration, learning loops, value alignment, and governance.

Workflow redesign and business brief Redesign one of your own workflows using the right AI approach, then capture it in a simple, organisation-ready business brief for a low-risk pilot.

AI as your Thought Partner Learn to use AI beyond task execution. Practise three interaction modes: challenging assumptions, expanding options, and stress-testing ideas before committing to a direction.

Roadmap to AI-Native Build a practical plan to move from individual capability to team influence and organisational impact.

Tell your AI-Native story Learn how to explain your idea clearly to peers and leaders so it gains traction and moves forward.