Public Training Registration Policy

Cancellations, postponements and transfers 31 days prior to course commencement

We understand that things come up.

If you need to make a change up to 31 days before the first day of class, you can:

• postpone your registration to another class up to the value of the registration fee you paid,
• transfer your registration to another person;
• or receive a partial refund of 90% of the registration fee.

Registrations that have been postponed or transferred once are no longer eligible for postponement, transfer or refund.

Cancellations, postponements and transfers within 31 days of course commencement

As a small business, we are unable to accommodate cancellations, postponements or transfers within 31 days of the first day of class. Therefore, in this scenario, 100% of the registration fee is non-refundable and non-transferable.

This policy helps to ensure the class you register for runs as planned and means we almost never have to cancel a class due to low participation.

Requesting to cancel, postpone or transfer a registration

Requests to cancel, postpone or transfer a registration must be made in writing to training@prettyagile.com within the applicable timeframe.

Course Cancellations

In the unlikely event that the minimum number of people required for the course is not reached 14 days before the course date, the course may be cancelled. People who are registered for the cancelled course will be offered a full refund or a place on the next course.

If the course is cancelled for any reason, Pretty Agile will not be held liable for any additional delegate costs incurred, such as travel and accommodation.

Wait List

When a class is full, we will start a waiting list. If we have cancellations, we will use this list–on a first-come, first-served basis–to fill the open places. If no more tickets are available, contact training@prettyagile.com to be added to the waiting list.

Privacy Policy

We will never sell your personal details.

We will:

• share your name, email and employer with Scaled Agile, Inc. for the purposes of administering your SAFe Studio membership and exam access when applicable.
• share your name, postal address and contact number with Australia Post for the purpose of delivering physical course materials.
• store your name and email address so that we can send you emails about our public courses, meetups, workshops and other events that we believe may be of interest to you.

We will not share your personal information in any other circumstances.