Introducing the Advanced Scrum Master Explores how the Scrum Master role evolves beyond team-level responsibilities to encompass flow improvement, high-performing team development, and ART performance support.
Empowering Teams with AI Introduces practical AI prompting techniques — including the GRTCD framework and retrieval-augmented generation — and the Advanced Scrum Master's role in coaching teams to work effectively with AI tools.
Improving Flow Covers Scrum and Kanban method selection, Kanban board design, the six SAFe flow metrics, and the eight flow accelerators for improving team-level value delivery.
Building High-Performing Teams Develops coaching and facilitation skills for promoting psychological safety, using powerful questions, scaling collaboration across the ART, and assessing team performance.
Addressing Conflict Examines sources of conflict, constructive versus defensive team behaviours, and interest-based problem-solving strategies for resolving conflict at the source.
Improving ART Performance Covers outcome-based event facilitation, coaching the IP Iteration, and preparing for and facilitating the Inspect and Adapt problem-solving workshop including root-cause analysis techniques.