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Claude AI Training
Your organisation has chosen Claude. Now make that choice pay off.
70% of Fortune 100 companies are Claude customers. Organisations that choose Claude — often deliberately over other tools — are betting on depth: better reasoning, more capable writing, stronger analysis. That bet only pays off when your team has a structured method for working with it, not just access to it.
Whether Claude is your enterprise AI standard or something your team has started using on their own initiative, the capability question is the same: how do you turn individual use into consistent organisational productivity? AI-Native Foundations is Scaled Agile's certified two-day course that answers it — the capability layer, not the product layer. It is part of Pretty Agile's AI-Native training programme.
Talk to us about training your team
Not sure where your gap is? Take the free Claude capability diagnostic first.
Why Claude access isn't enough
A team of analysts is using Claude daily. Their manager knows. Nobody has agreed on how to prompt it, what to share with it, or how to build on what individuals have figured out separately. That is how most Claude deployments look six months in — and it is why results stay inconsistent whether the rollout was formal or organic.
Access to a capable tool and capability to use it well are two different things. The gap between them is where ROI gets lost.
89% of executives say AI is increasing speed. Only 6% can point to organisation-wide ROI.
Atlassian State of Teams, 2026
- Only 7% of Australian workers have advanced AI literacy, and 49% are teaching themselves through trial and error — building surface-level technical skills while critical judgment lags. (RMIT Online / Deloitte Access Economics, 2026)
- Employees with structured AI training save 11 hours per week. Untrained colleagues save 5. Training — not the tool — is what doubles the outcome. (LSE / Protiviti, 2025)
- Only 28% of Australian organisations have moved at least 40% of AI pilots into production. Most have yet to see broad, enterprise-wide impact. (Deloitte, State of AI in the Enterprise, 2026)
Structured capability training is what turns a Claude deployment — enterprise or individual — into measurable productivity.
Not sure which of these applies to your organisation?
Take the five-question diagnostic to identify where the gap is between your team's Claude use and the organisational value you should be getting from it.
Diagnose your capability gap →What AI-Native Foundations covers
AI-Native Foundations is the capability layer, not the product layer. Anthropic's documentation covers what Claude can do. This course covers how to change the way you work with it — building the shared practices that determine whether Claude becomes a genuine productivity shift or stays an individual tool without organisational reach.
The curriculum covers workflow analysis, AI-assisted task design, responsible use, and building team habits around AI tools. Participants work on one real workflow from their own role, leave with a written proposal for redesigning it and a phased personal roadmap for putting it into practice, and take home a toolkit of resources to continue building after the course.
Who should attend
Any professional in your organisation who uses Claude — or who will once it's more widely deployed. No technical background required.
The highest-value participants are typically: knowledge workers across technical and non-technical roles — project management, analysis, IT, engineering, HR, communications and operations; team leads who need to identify and support AI-enabled workflow changes in their teams; and change leads or programme managers overseeing AI rollouts.
Executives and senior leaders accountable for AI strategy or investment should look at Leading the AI-Native Organisation — a separate course designed for leadership teams building the strategic foundation for AI adoption.
How we deliver it
Public training dates are available year-round across Australia — suitable for individuals or small groups joining an open cohort.
For organisations with a structured Claude rollout, private delivery is available for larger cohorts (in person or online), scheduled around your deployment timeline and tailored to your organisation's context.
We also support teams beyond the course — contact us to discuss what post-training adoption support looks like for your programme.
Why Pretty Agile
Pretty Agile is the only AI-Native Charter Partner in Australia and New Zealand — selected by Scaled Agile from more than 400 global partners. We delivered the first AI-Native Foundations class outside Scaled Agile's own organisation anywhere in the world.
- Certified AI-Native Trainers who are also SAFe Fellows
- 14,500+ leaders and practitioners trained since 2014
- Private cohort delivery for Claude rollouts
Most organisations training a Claude cohort choose private delivery.
If you're training a team cohort, we can schedule and tailor a private session around your rollout. View public dates if you have individuals to place now, or contact us to scope a programme.
We can also help you frame the ROI case for your leadership team.
Frequently asked questions
AI-Native Foundations is a two-day certified course that teaches professionals how to redesign workflows using AI tools including Claude. Rather than a prompt guide or product walkthrough, it builds the underlying habits and practices that determine whether Claude becomes a genuine productivity shift or stays an individual tool without organisational traction. Participants work on their own real workflows during the course.
Yes. The course is tool-agnostic by design — participants bring whichever AI tool is available or approved in their organisation, including Claude, Microsoft 365 Copilot, or others. The curriculum focuses on workflow redesign, responsible use, and building AI habits that apply regardless of which tool is in use. For organisations that have standardised on Claude, the course provides the structured capability building that tool access alone does not.
Most Claude use starts with individual experimentation — someone tries it, shares a few prompts, and adoption spreads informally. What that misses is workflow redesign: helping teams identify where Claude adds genuine value in their specific work, rebuild those tasks around AI assistance, and develop shared habits that sustain that change. Without that, results stay inconsistent and the productivity case is hard to demonstrate. Structured training addresses the capability gap that self-directed use alone does not.
Anthropic's documentation covers what Claude can do. AI-Native Foundations covers how to change the way you work with AI as part of it — including Claude. The course is built on Scaled Agile's AI-Native curriculum and teaches workflow analysis, prompt discipline, responsible use, and embedding AI into team practices. It leads to Scaled Agile certification, not an Anthropic credential. Both serve different needs; AI-Native Foundations is the capability layer, not the product layer.
Any professional who uses Claude or who will once it is deployed — no technical background required. The highest-value participants are typically knowledge workers in roles where Claude can meaningfully change how work gets done: project managers, analysts, IT, engineering, HR, communications, and operational leads. Team leads benefit from understanding how to identify and support AI-enabled workflow changes within their teams.
Yes. AI-Native Foundations is available as a private cohort, in person or online, which makes it well-suited to Claude rollouts where you want to train a team together. Private sessions can be tailored to your organisation's context and scheduled around your deployment timeline. Contact us to discuss options.
AI-Native Foundations leads to a Scaled Agile certification: Certified AI-Native Foundations Professional. This is a vendor-neutral credential covering AI workflow design, responsible use, and practical application — it is not an Anthropic certification. It is relevant for professionals working with any AI tool, including Claude, and validates capability beyond tool familiarity. For those looking to go further, AI-Native Value Architect is the follow-on course, designed for practitioners leading AI initiatives across teams and organisations. AI-Native Foundations is a prerequisite.
Yes. The course is tool-agnostic — participants work with whichever AI tool is approved or available in their organisation, and Claude is one of the most commonly used. The curriculum focuses on workflow redesign, responsible use, and building AI habits that apply regardless of the specific tool. For organisations where Claude is the approved or preferred AI assistant, AI-Native Foundations provides the structured capability layer that turns individual use into consistent team productivity.